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Cycle time or lead time is the end-to-end delay in a business process.
For supply chains, the business processes of interest are the supply chain
process and the order-to-delivery process. Correspondingly, we need to
consider two types of lead times: supply chain lead time and order-to-delivery
lead time. The order-to-delivery lead time is the time elapsed between
the placement of order by a customer and the delivery of products to the
customer. If the items are in stock, then it would be equal to the
distribution lead time and order management time. If the items are
made to order, then this would be the sum of supplier lead time,
manufacturing lead time, distribution lead time, and order management
time. The supply chain process lead time is the time spent by the
supply chain to convert the raw materials into final products plus the
time needed to reach the products to the customer. It thus includes
supplier lead time, manufacturing lead time, distribution lead time,
and the logistics lead time for transport of raw materials from
suppliers to plants and for transport of semi-finished/finished
products in and out of intermediate storage points. Lead time in
supply chains is dominated by the interface delays due to the
interfaces between suppliers and manufacturing plants; between
plants and warehouses; between distributors and retailers; etc.
Lead time compression is an extremely important topic because of
time based competition [#!stalk90!#] and the correlation of lead time with inventory
levels, costs, and customer service levels.
Next: Customer Service Level
Up: Non-Financial Performance Measures
Previous: Non-Financial Performance Measures
Shantanu Biswas
2000-08-16